We understand that collections is often an emotional and overwhelming process. I'd only worry if they fail to indicate that you paid the debt. Learn more. I called sprint, who was very eager to accept a payment to confirm if this was true. They told me that I am in debt to Sprint for over $300 ". When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Some dont. I decided to call Sprint today. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Therefore, its important to request debt verification ASAP. Convergent Outsourcing Sprint bill . Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. This piece of federal legislation prevents debt collectors from harassing customers to pay. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Corporate Advocacy Program: How to repair your business reputation. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. - Make the payment with them through chat. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Doubt they will remove it. Convergent Outsourcing is one of America's leading collection agencies. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I have sent numerous validation letters and no response! After calling they immediately brought it down to 1,000 but they said they will not pay to delete. If they agree that the entry is inaccurate, theyll remove it from your credit report. Maryland Residents: This agency is licensed as NMLS ID # 930053. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. So I paid them 2 payment Dec. And Jan they took out of my banking acc. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. All business will get complaints. I have not had business with Dish for over 3 years and left them with a $0 balance. I'm down to one last account, and would like some guidance on how to tackle it. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. They told me to contact their collections people. . All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. How does that work ? I was so close to a derogatory free report. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). I owe 1,700. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Lots 81-82 Street C I called Dish to confirm this and they said they have no record of a debt. However, there may be instances where credit reporting agencies take a few weeks to provide updates. I need some advice on how to proceed with this collection account. They actually are a debt collections agency. The original creditor is Sprint (cell phone company). But, when I asked directly who she represented, she said she represented Convergent. Some people have been lucky and it was deleted right away, though. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. I suspect the contract was hidden in the purchase of the I pad. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. They are billing me for something I've never had from them. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Sprint cannot make exceptions to this policy. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. That said, about six months later I decided to clean this up. he said this was a bill collection agency. If there is no email on file, the consumer will be mailed a copy of their receipt. So i tried a lot and they wont do PFD, should i just pay to sprint and they would just have to delete the collections from my report ? They are offering me a 50% settlement offer of, $806.93. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. Of course, things are a little different now after the pandemic. It was gone off my reports within 2-3 days. I also called convergent and they only collecting on sprint behalf. Press question mark to learn the rest of the keyboard shortcuts. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. Thank you for visiting Convergent Outsourcing to make a payment on your account. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. We value your privacy. We also do not buy debts - the debt that you may owe is still owned by the original creditor. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. At this time, we can only discuss payment plans over the phone. Create an account to follow your favorite communities and start taking part in conversations. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. Engage via Email. He said this Teresa ** could have had this phone number before it was given to me. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. This is not correct as I owe no one anything or have any debt. This company doesn't seem reputable. Wait. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Then a letter came from the saying I owe over $1200 to Dish Network and they are collecting. This is your right under the FDCPA. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Don't dispute again, it will come back validated. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I never spoke to them again. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I let him know I didnt make this bill. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. This company is horrible. She will most likely say she will check with another department and get back to you. Quick question! And lastly, seek counsel from a consumer protection attorney for a free consultation. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. FRAUD ALERT! Sprint Trainer at Convergent Outsourcing . They say Im past due in the amount of,$1,613.85. General statment of, "according to sprints policy we cannot delete it. It took a few people and tries but they are finally deleting. (Sales might work too, you just want someone who can take your payment). When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Never make an agreement with a debt collection agency over the phone. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. We appreciate the opportunity to respond to your concerns. Shortly after paying it off they noted on my credit report that the debt was cleared. Companies across the United States contact us to help them recover debts. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. I had a Spring sent to ERC. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. They're just trying to meet their own metrics. So yeah. I have an old Sprint account that went into collections via Convergent Outsourcing. Learn more about Convergent Outsourcing or view your account with us online. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! After reading discussions on this forum, I spoke with Sprint and paid them directly. They are more diverse with the types of debts they collect than most collection agencies. Many factors affect your FICO Scores and the interest rates you may receive. Convergent Outsourcing help. But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. Convergent Outsourcing and its agents are not credit specialists. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. Originating in 1950, its current headquarters are in Renton, Washington. They might say yes or no. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. How long does it take for my credit report to update after I make a payment. Convergent Outsourcing does not buy or own your debt. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I will keep you posted on how/if it gets reported this month and going forward. If someone knows please reply. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. So I called the number listed he ask for last 4 of my SS# and address. No luck. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. How do I get them to delete their reporting. This company Is willing to settle for half of what they say I owe. In business since 1950, Convergent is one of Americas leading collections agencies. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. Somehow before I did they bought the debt and are reporting it. Learn more about Convergent Outsourcing or view your account with us online. I want it removed entirely. This outsourcing the initial collections is not that uncommon. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. One of our team members will walk you through the payment process and answer any questions you may have. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Unsubscribe easily. Do I need to get them to prove what I owe? Work with Lemberg Law out of Wilton, CT. Calls coming from Atlanta, Georgia. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I had new devices on T-Mob so any blacklisting didn't affect me. ConsumerAffairs is not a government agency. Enjoy reading our tips and recommendations. FTC's website on credit. The account is in the amount of $621. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . So from what I am seeing, either way, Convergent can legally have it on your report. Will paying sprint remove collection? Further dinging score. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Convergent Outsourcing is a legitimate debt collection company. They should be able to see whether there was or not and whether you need to deal with sprint. The consumer can also call and request a copy to be sent to their physical address or their email. Many companies featured on Money advertise with us. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. The posting time indicated is Arizona local time. One of our team members will walk you through the payment process and answer any questions you may have. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. OC and CA are in no way required to delete. With account paid and settled. Unsubscribe at any time. For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. Advertisers above have met our I don't believe that I owe what Sprint claims that I owe. It's the only way to shut them down. Further information is available in our FICO Data Privacy Policy. Convergent Outsourcing, Inc. is a debt collection agency. Convergent Outsourcing does not accept payment in exchange for credit deletion. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Investigate this business and this Tom ** who could be a fake also. . This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Deletions are a courtesy and some do it. I suppose they need to provide: Proof of contract - with sign-on and termination dates. In full! RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. In business since 1950, Convergent is one of Americas leading collections agencies. Copyright 1997-2023, Ripoff Report. It often has more success because of its industry knowledge and negotiation tactics. GO over it with them and see what they got. More details on software and accessibility are available at WebAIM.org. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. Learn more about obtaining detailed information about your account over the phone. If you have a valid email address on file with us, you will receive a password-protected receipt via email. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. I owe 1,700. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. I made arrangement to pay for some equipment for renting it, I did not owe them any money. I was a month to month plan. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. Please contact the moderators of this subreddit if you have any questions or concerns. My payment to CO is on the 15th of this month. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. You can enter your email address to have a copy of the chat transcript emailed to you. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. If it is their collection dept., did you try to get them to recall the debt? If you have questions about Convergent, making a payment or debt collections in general, we have compiled an extensive FAQ section to help! Is Convergent Outsourcing legit or a scam? I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full".
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