fix it quickly, which we really appreciated with outside temperatures so low. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Put $0 down on the latest energy-efficient systems. Get oil when you need them without contract. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. It bounced back. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Petro Home Services. Our content is intended to be used for general information purposes only. Unsubscribe easily. Fixed everything, explained how to use system. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. ConsumerAffairs is not a government agency. Disclaimer. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. What are the three principles of cultural humility? And that's the Petro promise. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. When autocomplete results are available use up and down arrows to review and enter to select. BBB reports on known marketplace practices. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Founded 1903 With Angi since July 2012. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. Petro Home Services is America's #1 home heating oil and total comfort services provider. Please potential customer of Petro do not use this company. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. I have to give a star and giving this company one is is way too much. A discussion about the tax policy because it was a permanent fixture not a repair. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . THEY'RE BAD BUSINESS!! Fantastic! They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Petro Home Services - Home Find your local office: See what services and offers are available in your area. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews First time home buyer, first time using oil boiler based baseboard heating. They called at 2:30, said they had one stop before me and would be here around 3:30. . BBB is here to help. Is Petro a gas or oil? heating & air conditioning/hvac, heating oil companies. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Our experts make it their mission to understand your home and the people in it. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. Unacceptable. Deliveries are automatic and we never run out of fuel. International Association of Better Business Bureaus. Enjoy reading our tips and recommendations. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Come May I receive a bill for just under $2000. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. It was covered under my Service contract. I had to call every time to get it. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Copyright 2022 Consumers Unified LLC. It went well. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Yes, Petro Home Services offers emergency services. This company tells you everything that makes one feel using this company will be the right choice. Love that Petro has great people working for them. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Stewart is an expert at this and he has an amazing amount of knowledge. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Petro is the best. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. That's peace of mind. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. It was an electrical connection that was causing my lack of heat. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. Put $0 down on the latest energy-efficient systems. Clear price gouging. Snaps (money) on the petro(l) (gasoline). FAQ. I would use them again. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. I have not heard from him yet. First, you have the variable plan which fluctuates with market conditions and offers no price protection. We're the only name you need to know for all your heating, cooling and other home comfort. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. time, or property do not do business with Petro. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. They are very reliable and prompt when there is a problem. All Rights Reserved. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Rude representatives refused to provide supervisors' contact info. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Don't renew your contract with Petro. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. Petro Holdings, Inc. operates as a holding company. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). Maspeth, NY 30d+. They are a higher price than anyone else. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. $6.509 / gallon for #2 oil. Thats criminal, Putin or no Putin. Worst company if you need customer service. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). I ordered oil on January 25th 2022 100 gallons for $325. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. I left them in December and went with another energy group. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Petro also owns Meenan, Champion and Griffith. Find your local office: See what services and offers are available in your area. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. They do the job correctly. They are always professional. Woodbury, NY Easy Apply 19d. Stewart (Tech #756) was great! If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. I will never call them ever again. If you continue to use this site we will assume that you are happy with it. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Might convert to gas. Talking with the customer rep her best response was their oil is SUPERIOR than most company. $60K-$65K Per Year (Employer est.) A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. We offer everything from equipment installation, to repairs and replacements. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. It is derived during fractional distillation process and has a translucent liquid form. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. I am very confused given I was put on a payment plan that was meant to cover a year. I emailed to the email address appeared on the new customer solicitation letter. We have a business with several properties. Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. They need to have a more competitive price. They're reliable. Put $0 down on the latest energy-efficient systems. Established in 1958 in Winnipeg, MB, J.A. Natural gas services: use natural gas in your home? Need to find a different location? Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Had our heat back in no time. K.W. Need to file a complaint? Hence the high price. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. In these early days, we were a team of four employees learning the ropes and building expertise. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. Well its now been 24 hours later and several phones later with no email with my receipt. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. I would never use them in the future. We are commonly referred to as Petroservice, our registered business name. Unsubscribe at any time. They called at 2 and said they couldn't make it. We use cookies to ensure that we give you the best experience on our website. Petro sells you a worthless service contract. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. No, Petro Home Services does not offer eco-friendly accreditations. Star Gas Partners LP said that another reason for Petro's financial difficulties . Would be there on Tuesday, cancelled again. The company delivered oil even though there was lots of snow. Thank you, you have successfully subscribed to our newsletter! Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Service Technician. Find your local office: See what services and offers are available in your area. Why does my dog like to lay on my side of the bed? PERIOD. BBB Business Profiles may not be reproduced for sales or promotional purposes. For example, in February, the cost was $3.20, and in October, it was only $2.90.