Great US based Customer Service, not so great China items. Due to difficulty in logistics and the high demand, we currently can only ship orders within the lower 48 states, and cannot provide quotes (due to high demand, they are not something we can accommodate at this time). They responded in less than a day, saying that a new pair of collars was already on the way, and thanks for the suggestion. Ordering with Rep Fitness has been by far my most frustrating experience in building my home gym. Click on that and you'll be able to see the other package tracking numbers and where they are in transit. Scaling up has also meant compromise. "It's been difficult to keep up as stock flies out of the door almost as soon as it comes in. As of the beginning of 2022,itsprimarily China. iPhonesare made inChina and are obviouslyhigh-qualityproducts. (The foundry does most of its business making machine parts.) But theres no need to fork out your life savings: has an extensive list of items on backorder. How complicated could it be to just make some more? We appreciate your patience as we work through providing additional AirBikes to the Assault Fitness community. Verification can help ensure real people write reviews about real companies. They provide the best value while also building benches with 11-gauge and stronger steel at a fraction of the price of Rogue. AmazonAs Amazon notes on their FAQ page, they are currently prioritizing high demand items such as household staples and medical supplies. They never answer, never return calls and if that how they are with potential new customers. I'm tapped out and need to prep for our black friday sale next week. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. ", Apply Bed Bath and Beyond Coupon and save 25% Off your entire purchase, Target Circle: up to 50% Off with Target promo code, Save 25% on your purchase of Spring Styles with Asos Coupon, Michael Kors Promo Code: sign up for KORSVIP + Get 10% Off on First Order, 2023 Cond Nast. Back then, the owner of a Rhode Island gym was ordering products from exercise gear conglomerates, which have their kettlebells made overseas. People are looking at building mini-gyms in their homes, Chris added. BUT they hav NO communication w/ customers!!! If we ran out during this peak demand, Smith said, you can expect we will be making sure that doesn't happen again in the future.. Website is misleading and making returns is difficult. For the 2" hole spacing, it will cost you an extra $20. Please keep in mind that cancellations are not guaranteed if the order is too far along in the shipping process. #SmallBusinessLife If you have any questions please do not hesitate to reach out to us. They had them in stock at a very reasonable price. Check out the FAQ at REP Fitness. We also ensure all reviews are published without moderation. Please allow for 2-3 business days for a reply. Go to the Rep Fitness ETA page to see when items are expected to restock or follow Rep Stock Alerts with post notifications turn on to see the latest restocks and rumors regarding future inventory. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. Itdoesntmean were perfect, but werealways working towards that. Thanks for sharing all obvious mistakes that we retailer generally do in case of out of stock problem. Were all guilty of it.. Best part, they arrived really fast! Suppose a company doesnt try to help their customers with any problems. , which presents a potential safety hazard. With the prime minister announcing up to 6 months of restrictions on gyms our customers are keen to stay fit and invest long term in their own home setups to stay fit he said. We try to get orders out as fast as possible. Using reps and sets to organize your workouts has many benefits. Once this order makes it to a nearby distribution terminal, the Freight company will call you to set up a delivery appointment.- Please let us know ASAP if there is another phone number they can use to better contact you, if the one you place on file is not best. Someone will need to be at the delivery address to accept and sign for the shipment.- They will be unable to deliver this shipment if no one is home, so keep that in mind when setting up the appointmenttime/date.- It doesn't have to be you that's there--it can be a neighbor/friend/family member if you are not available--as long assomeone is at the delivery address at the time of delivery. This delivery can only be made Curbside.- They can take the pallet/s up your driveway, if requested (at the discretion of the driver), but due to liability reasons,they cannot take the pallet into your garage/home, or to another part of your property, and are not required to assist with assembly. The delivery will be made on a 60ft truck. One fitness store in Houston reported selling eight months' supply of free weights in just a week, and Rep Fitness has a shared experience. It has a wide range of settings, comfortable pads, and a strong, heavy-gauge steel frame. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. Never again. Usually it goes something like this, youre told things are in stock and order. Yes, points can expire after 1 year of inactivity. Customers simply have the option to be notified when desired products become available. Luckily, any of REPs benches fit the bill. Continue shopping. Rep Fitness did more sales in one day than it normally does in a month. Our goal is to produce the highest quality productswe can at a price that sets us apart as a value leader. Choosing a selection results in a full page refresh. When I got the package, one of the collars was broken. . The company appears to be answering the call, however. - If you feel as though your neighborhood will not be able to accommodate a 60ft truck, please reach out to us ASAP if you want to try to cancel your order. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. If you want something a little more expensive for better overall shipping, customer service, and build quality, check out my Rogue Fitness Buying Guide. Ryan McGrotty, co-owner of Colorado gym equipment retailer Rep Fitness, says hes never seen a rush on his home gym inventory quite like what transpired on Friday, March 13, the day President Trump declared a state of emergency over the COVID-19 pandemic. While I think Rep Fitness is a great brand, they have positives and negatives just like anybody else. We cannot edit or combine orders after an order has been placed due to everchanging currency exchange variances. Like I said earlier, I havent had any issues at all with any of my orders but it sounds like Im in the minority. On top of that, they continue to improve and expand their accessory options. Fill out the stock alert sign up below to be added to the message alert system to receive a message with a direct link to the website (cache cleared . Hi home gym sub, this is Ryan McGrotty here from Rep Fitness here to answer any questions you have. Choosing a selection results in a full page refresh. If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). So today, I'll cover their pros and cons so you can decide for yourself when building your home gym! Thats why I invested in them and can continue upgrading as I need to. Yesand no. IS IT FROM THE SAME FACTORY YOU USE? I ordered a leg roller , strap safeties, and landmine over a month ago . Across Walmart and Amazon, weights like dumbbells and kettlebells are out of stock, often with backorder dates pushed far into the unknown or without a reorder date. Ad Choices, Inside the Great Kettlebell Shortage of 2020. If you see a product that is clearly arecognizable REPdesign that we sold first,itsbecause we designed it. WORST EVER!!!! Around 2010, Lucchetti says, the gym owner started selling his one-piece kettlebell to Rogue. Whatever you decide, these are arguably the best power racks you can get for the price. If Welder Awasexcellent, but Welder B was so-so, quality could vary greatly depending on who worked on your equipment. The gym had issues with the durability of those kettlebellstheir two-piece designs had a steel handle that would often come loose, which is disconcerting when youre holding 40 pounds of iron over your head. 2 - Best REP Fitness power bar - the Deep Knurl EX bar. Athlos Fitness has Rep fitness clones. Whether you're new to fitness or looking to finish your home gym, REP has you covered. The Rep Omni Rack has to be in the conversation as one of the best options for many home gym owners looking for a premium and versatile rack option. Besides, Lucchetti has no illusions about the current, likely fleeting situation. But as you can see, Rep Fitness takes care of its customers while also offering incredible products. We manufacture globally. "We literally sold out of all stock completely within the first two weeks of the shutdown", says Alida. They must see stock selling out and think they are winning, but many new customers are turning to other options. The amount cannot span across several purchases. Whatever setup you need can be configured for your individual space. This has allowed us to run all operations 24/7, said Smith. if you are seeing the package you're interested in listed as "Out of Stock" then it would be best to check the individual product pages to build our your own package because other colors/sizes could be available on those pages . Since then, the 55-person company has largely been reorganized to turn away from professional gym gear and focus only on home exercise products. Have ordered over 4k worth of items. It was started by two brothers inColorado andhas grown to employ over 100 people in the USA and growing. This leads me to another amazing pro for them. A lot of large American buyers say they care about everything, but at the end of the day, all they want to know is piece price, Boyd says. Rep Fitness isnt the only company in its field thats been overwhelmed with orders, as youve realized if youve tried to order weights from anywhere online. Or maybe they've made improvements to their logistics. Just imagine how Crappy they are to customers with issues! They are very basic plates and a great start to having my own equipment without breaking the bank. The Morning Chalk Up newsletter gets you all the information you want about the community you care about in 5 minutes every morning. It looks like my 7 grand is going to them! 5 - REP Fitness Cambered Swiss bar. Today I tried to login to place an order for their new Swiss bar. While the site also offers shipping, it varies depending on your location and availability, so picking up equipment might be your only option. Ive been planning to drop a good chunk of money to equip my home gym with some high-quality gear. As compared to a competitor I ordered from recently that charged significant amount for freight and then didn't deliver for 4 days after they were supposed to deliver. Thank you for your patience and understanding. The demand is unusually high. Very unprofessional!!! Theyre doing their best and working as hard as they can to get stuff in stock that people are desperately in need of. They were shipped on the bars, and one of the release clasps was broken. They are also not accepting back orders on any out of stock items. Community, Competitions, Athletes, Tips, Recipes, Deals and more. Rep Fitness is one of my favorite companies when it comes to quality training equipment. The farmers handles shipped with a pair of collars for each implement. Theyve got a smaller foundry and we understood that for a while at least, they had a good thing going with kettlebells., Goldens dumbbell experiment didnt last, and Boyd is hesitant to take on fitness equipment-related projects without a commitment from the companies involved that they wouldnt bolt back to China when the pandemic subsides. Check out. Now though, at any larger equipment company(including ours), your power rackor benchis no longerhand cut, hand welded,andhand painted. I havent had this personally happen to me, but there are countless reports of people complaining about not getting their orders. To stay in the know with Showroom updates, please visit the California Showroom page. On Rogues website, all kettlebells (which retail for about $1.25 per pound) are sold out except for the extremely niche 124-, 150-, 175-, and 203-pound versions. Cumberland whittled down to 17 employees and was in serious peril. I hope this article helped you decide if you want to invest in Rep Fitness for your home, garage, or own personal facility. The coronavirus has caused a wave of early retirement, 5 key ways healthcare could change post-coronavirus: analysts, Hospitals face new cyberthreats during coronavirus crisis, Coronavirus will change how stuff gets to you, Here's a list of CEOs taking pay cuts amid the coronavirus crisis, Coronavirus: Food delivery is 300 times more popular vs. a month ago, according to Yelp data, Coronavirus scams are so bad the FTC made a scam bingo card. This is the biggest pain point for any retailer and you need to address this issue immediately. Bring the gym home! @_travis_sEVERYTHING WE OWN:http://Www.inthisreverie.com/amazon-shopSave Some Money On My Favorite Products! I hav call, straight to voicemail & the emails send com back as MAILER-DEAMON!!! But for members who missed out or need a little more equipment to satisfy their fitness fix, distributors have warned theyre likely to be waiting weeks if not months on delivery as demand currently hugely outweighs the supply available. Find the answers to the most commonly asked questions. To check out our job listings and apply, go to roguefitness.com/about-us and click Join Our Team. Many complaints have flooded their Instagram page. Until, of course, right now, with demand skyrocketing, and supply chains short-circuiting. How can I tell if my product is affected by this recall? Good communication and shopping experience. Their ISO Lever Arms allow you to do many machine-based alternatives, which is an incredible addition that adds tons of variation to a home gym. Happy Birthday 100 points on your birthday, Yotpo Review from Verified Buyer 25 points, Yotpo Photo Review from Verified Buyer 50 pointswhen review is published, Yotpo Video Review from Verified Buyer 50 points when review is published, Make a Purchase 1 point for every $1 you spend in our store *Points not received on tax paid**Points aren't earned with purchases that are made with gift cards* *REP branded products only**Points will be rewarded 14 days after purchase*, Referral Program Earn 200 points every time you refer a friend who spends over $100.00, *Misuse of the program will result in being banned*, -So on and so forth. But kettlebells are part of a complicated and fragile supply chain, one that's a microcosm of a global economy currently in crisis. But if you want to get the absolute best equipment regardless of the price, you can buy Rogue products. They responded with, order is too far in the process, cant cancel! It arrived with a warped frame and a broken post. I have ordered items from them before. Like my point before, Rogues cheapest adjustable bench is their Adjustable Bench 2.0, which is around $545, and their MOST expensive adjustable bench, the AB-5200 Adjustable Bench, is $499. Vote with your dollars when you see behavior likethat andcontact our staff to let us know when you see this happen. Foundries in America have, since the '80s, been decimated by globalization. Theyre very similar to Rogue, which I covered in mylast article on Rogues best equipment. However, it can increase your risk of injury, and potentially worsen fatigue and muscle soreness. it says right on their website to allow 10-12 days to ship your order and 2.) If thatideal location isthe USA, China, Mexico, France, or the Moon,well make it there. If this includes you, please remember to keep the hardware and the strap, we will only be sending out replacement brackets. . The company is paying workers an additional $2 per hour, double overtime pay, adding quarterly bonuses, grocery gift cards, and feeding employees. An expert said you can get the best fitness results by training to failure sparingly, if it all. They also have sets for even better prices. - Things that may cause a referral to fail: If the customer clicked on the referral link, but then made the purchase on a different IP address or user agent, the referring customer would not get the kickback. Theres so much iron in one mold, we could mold only kettlebells and keep our furnace running, Lucchetti says. Ive been clear with them from the start that isnt something we can keep up with, Lucchetti says. Experience with Rep Fitness. Well for starters a fixed, 34 mm steel shaft is just stronger than a variable-width shaft. $35.00 + FREE shipping. They have a ton of options for their PR-1000, 4000, 5000, and other models.